What qualities does a usable website have?

§  Your website users can quickly find what they're looking for.

§  Your users can complete tasks or find information without errors such as clicking the wrong buttons, encountering error messages or reading unnecessary information.

§  Your website users can understand and remember how to find information or complete the tasks required on the site.

§  Your users have a satisfactory experience using the website - not a frustrating one.

§  All users can find the information they need on your website, including users with disabilities. For example, visually-impaired users may have screen-readers that can only "read" images with "alt tag" labels.

Keep these qualities in mind as you develop and test your website. If your website does not have all of these qualities - it may be time to go back to the drawing board (literally!)